{"id":20230,"date":"2020-09-15T17:56:54","date_gmt":"2020-09-15T12:26:54","guid":{"rendered":"https:\/\/mobisoftinfotech.com\/resources\/?p=20230"},"modified":"2025-11-22T15:56:15","modified_gmt":"2025-11-22T10:26:15","slug":"enhance-healthcare-outcomes-of-the-chronically-ill-by-enabling-supplemental-benefits","status":"publish","type":"post","link":"https:\/\/mobisoftinfotech.com\/resources\/blog\/enhance-healthcare-outcomes-of-the-chronically-ill-by-enabling-supplemental-benefits","title":{"rendered":"Enhance Healthcare Outcomes of the Chronically Ill by Enabling Supplemental Benefits"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The rise in Chronically ill patients suffering from conditions like Arthritis, Asthma, Cancer, Chronic Obstructive Pulmonary Disease (COPD), Diabetes, Eating Disorders, and Heart Disease has been a serious concern for healthcare organizations and payors to see how these conditions can be improved for better healthcare outcome. Furthermore, social isolation, functional and\/or cognitive impairment lead to worsening of these chronic conditions among seniors and disabled, especially during the COVID-19.&nbsp;&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Diabetes, the most common chronic condition among people of different age groups, can lead to other serious health complications, like kidney failure, blindness, or amputation in the lower body organ like foot or toe. Whether it\u2019s a job or a daily routine task, people with diabetes spend most of their time and income on healthcare, and experience low productivity and poor healthcare outcomes.<\/span><\/p>\n\n\n\n<p>The<span style=\"font-weight: 400;\"><a href=\"https:\/\/www.cdc.gov\/diabetes\/prevention\/lcp-details.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fdiabetes%2Fprevention%2Flifestyle-program%2Flcp-details.html\"> <a href=\"https:\/\/www.cdc.gov\/diabetes\/prevention\/lcp-details.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fdiabetes%2Fprevention%2Flifestyle-program%2Flcp-details.html\">Center for Disease Control<\/a> program recommends&nbsp; the following steps to improve and maintain health of diabetes patients:<\/a>&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Make healthy food choices and avoid foods that are bad for your health<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Add physical activity in your daily routine and make your life active<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Set realistic goals, keep yourself motivated, and deal with stressful situations<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Cope with challenges that can derail your hard work<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">The need to prevent and control risk factors associated with chronic Kidney conditions, raise awareness, detect early diagnosis, and to improve the overall life expectancy of patients has been another challenge. Today, the majority of the people with low income, no insurance, and living in underserved areas with chronic kidney conditions face barriers to transportation for reaching a dialysis center. A significant increase in ER visits and hospital readmissions due to inadequate access to non-primary health services has led to increased costs, poor health outcomes, and high mortality rates. Patients&#8217; healthcare needs to be addressed beyond the four walls of a clinical setting that include meeting social needs such as rides to their doctor\u2019s appointment, filling in prescriptions, assistance with structural home modifications, including access to nutritious food and produce.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b><strong>Implementing Supplemental Benefits for Chronically Ill Patients<\/strong>&nbsp;<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Starting 2020, Medicare Advantage plans via the Special Supplemental Benefits for the Chronically Ill (SSBCI) offers benefits and services to patients that are not only primary healthcare-related but also include non-primary healthcare-related services such as Transportation, Meal Delivery (beyond limited basis) and other services that are critical to improve population outcomes, reduce health disparities, costs, and advance health equity.<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">MA plans currently offer the following SSBCI services:<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">Meals (beyond limited basis)<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Food &amp; Produce<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Transportation (Non-medical needs)<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Pest Control&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Indoor Air Quality Equipment<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Social Needs Benefits&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Physical Therapies&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Services Supporting Self-Direction&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">Structural Home Modifications<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">General Supports for Living<\/span>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">For chronically ill patients especially in remote areas, limited or no access to providers leaves them with no choice but to visit ER or to a hospital for basic healthcare needs. Another challenge is, how do they get there and return home safely if they don\u2019t have access to transportation?<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">How do Kidney patients safely reach a dialysis center for getting dialysis and how do they return home upon completion of their treatment?&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">With SSBCI, chronically ill patients can avail Non-emergency Medical transportation for their rides to and from doctors\u2019 appointments, use gym membership offered via the MA plans to be physically active, and make healthy food choices to maintain their blood sugar levels.&nbsp;<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b><strong>How can Health Plans &amp; Patients Benefit from using Technology?<\/strong>&nbsp;<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">While the plans have various SSBCI services and benefits to offer to their patients, still there is a lot of confusion as well as questions around how do plans educate their patients about this new SSBCI? How can they streamline their operations, reduce costs, and address some of the below questions of their members?<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\">What SSBCI offerings am I eligible for?&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How can these offerings be requested\/availed?&nbsp;<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How can I redeem a service\/benefit via a centralized portal?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">What if I paid for a service initially and I need my insurance to reimburse for it? How can I get reimbursed quickly and easily?<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\">How do I know what&#8217;s benefits\/services are remaining under my plan for that year?<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400;\">The need to scale service delivery options for MA plans has become one of the levers for consideration today<strong>. <\/strong>Technology can help address these dilemmas for health plans and patients so that both the care-giver and care-taker can meet the desired goal of improving the health and well-being of chronically ill patients.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">Another fact is that MA enrollments have also proliferated over the past one or two years in order to address the social needs of patients of people in addition to medical needs. Telehealth, transportation, meal delivery, OTC benefits, and other value-added benefits beyond vision, dental and hearing have gained popularity. Out of 67.7 million Medicare beneficiaries, <a href=\"https:\/\/www.kff.org\/medicare\/issue-brief\/a-dozen-facts-about-medicare-advantage-in-2020\/\">24.1 million people<\/a> (36%) enrolled for MA plans in 2020. And it is predicted to increase by 51% by 2030.<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><noscript><img decoding=\"async\" width=\"855\" height=\"525\" src=\"https:\/\/mobisoftinfotech.com\/resources\/wp-content\/uploads\/2020\/09\/health-plans-and-patients-benefit-from-using-technology.png\" alt=\"health plans &amp; patients benefit from using technology\" class=\"wp-image-20238\"><\/noscript><img decoding=\"async\" width=\"855\" height=\"525\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%20855%20525%22%3E%3C%2Fsvg%3E\" alt=\"health plans &amp; patients benefit from using technology\" class=\"wp-image-20238 lazyload\" data-src=\"https:\/\/mobisoftinfotech.com\/resources\/wp-content\/uploads\/2020\/09\/health-plans-and-patients-benefit-from-using-technology.png\"><\/figure>\n\n\n\n<p><span style=\"font-weight: 400;\">MA plans can manage their SSBCI service offerings for patients via our integrated digital healthcare solution that can support care coordination services, streamline workflows, and provide ease for individual patients to navigate, view, manage, avail, and review benefits in their plan under a single portal.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400;\">The integrated platform offering can help health plans with improved communication, save time and costs, and reduce administrative burden. Patients can schedule telehealth appointments, request transportation rides, get meal delivery services, and manage prescriptions refills at the comfort of their home to improve their quality of life.&nbsp; With our solution, health plans can achieve great efficiencies that&nbsp;lead to reductions in hospital readmissions, shorter hospital stays, and improved healthcare outcomes for their patients in communities.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b><strong>Summing up,<\/strong><\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400;\">Currently, CMS via its CY 2020 to 2022 plans is focusing on providing best resources, information and proposed policies for plans to design the best coverage for its Medicare beneficiaries. MA plans have a wide range of options to choose from, for communities, especially chronically ill beneficiaries, as they are at high risk of hospitalization and require intensive care coordination services due to their adverse health outcomes. These plans cover primary and non-primary health-related supplemental benefits needed for chronic care management as well as to maintain or improve overall health functions. Furthermore, by leveraging digital solutions, care-providers can easily address the gaps in health care for the chronically ill. To get more information about improving the health outcomes of the chronically ill, schedule an appointment with our team.<\/span><\/p>\n\n\n\n<a href=\"https:\/\/mobisoftinfotech.com\/contact-us?utm_source=blog_cta&#038;utm_campaign=enhance-healthcare-outcomes-of-the-chronically-ill-by-enabling-supplemental-benefits-cta1\"><figure class=\"wp-block-image size-large\"><noscript><img decoding=\"async\" width=\"855\" height=\"363\" src=\"https:\/\/mobisoftinfotech.com\/resources\/wp-content\/uploads\/2020\/09\/cta-6.png\" alt=\"Implement Supplemental Benefits for the Chronically Ill and Improve their Health\" class=\"wp-image-20233\"><\/noscript><img decoding=\"async\" width=\"855\" height=\"363\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20viewBox%3D%220%200%20855%20363%22%3E%3C%2Fsvg%3E\" alt=\"Implement Supplemental Benefits for the Chronically Ill and Improve their Health\" class=\"wp-image-20233 lazyload\" data-src=\"https:\/\/mobisoftinfotech.com\/resources\/wp-content\/uploads\/2020\/09\/cta-6.png\"><\/figure><\/a>\n\n\n<div class=\"modern-author-card\">\n    <div class=\"author-card-content\">\n        <div class=\"author-info-section\">\n            <div class=\"author-avatar\">\n                <noscript><img decoding=\"async\" src=\"https:\/\/mobisoftinfotech.com\/resources\/wp-content\/uploads\/2020\/10\/Ayushi.png\" alt=\"Ayushi Patel\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"Ayushi Patel\" data-src=\"https:\/\/mobisoftinfotech.com\/resources\/wp-content\/uploads\/2020\/10\/Ayushi.png\" class=\" lazyload\">\n            <\/div>\n            <div class=\"author-details\">\n                <h3 class=\"author-name\">Ayushi Patel<\/h3>\n                <p class=\"author-title\">Director of Strategy &amp; Innovation<\/p>\n                <a href=\"javascript:void(0);\" class=\"read-more-link read-more-btn\" onclick=\"toggleAuthorBio(this); return false;\">Read more <noscript><img decoding=\"async\" src=\"\/assets\/images\/blog\/Vector.png\" alt=\"expand\" class=\"read-more-arrow down-arrow\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"expand\" class=\"read-more-arrow down-arrow lazyload\" data-src=\"\/assets\/images\/blog\/Vector.png\"><\/a>\n                <div class=\"author-bio-expanded\">\n                    <p>Ayushi Patel is the Director of Strategy &amp; Innovation at <a href=\"\/\/mobisoftinfotech.com\" target=\"_blank\" rel=\"noopener\">Mobisoft Infotech<\/a>. She leads the strategic partnerships and initiatives in the healthcare division. Her experience includes healthcare administration, business development and sales, and customer success management.<\/p>\n                    <div class=\"author-social-links\"><div class=\"social-icon\"><a href=\"https:\/\/www.linkedin.com\/in\/ayushi-n-patel\/\" target=\"_blank\" rel=\"nofollow noopener\"><i class=\"icon-sprite linkedin\"><\/i><\/a><\/div><\/div>\n                    <a href=\"javascript:void(0);\" class=\"read-more-link read-less-btn\" onclick=\"toggleAuthorBio(this); return false;\" style=\"display: none;\">Read less <noscript><img decoding=\"async\" src=\"\/assets\/images\/blog\/Vector.png\" alt=\"collapse\" class=\"read-more-arrow up-arrow\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"collapse\" class=\"read-more-arrow up-arrow lazyload\" data-src=\"\/assets\/images\/blog\/Vector.png\"><\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"share-section\">\n            <span class=\"share-label\">Share Article<\/span>\n            <div class=\"social-share-buttons\">\n                <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fmobisoftinfotech.com%2Fresources%2Fblog%2Fenhance-healthcare-outcomes-of-the-chronically-ill-by-enabling-supplemental-benefits\" target=\"_blank\" class=\"share-btn facebook-share\"><i class=\"fa fa-facebook-f\"><\/i><\/a>\n                <a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Fmobisoftinfotech.com%2Fresources%2Fblog%2Fenhance-healthcare-outcomes-of-the-chronically-ill-by-enabling-supplemental-benefits\" target=\"_blank\" class=\"share-btn linkedin-share\"><i class=\"fa fa-linkedin\"><\/i><\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The rise in Chronically ill patients suffering from conditions like Arthritis, Asthma, Cancer, Chronic Obstructive Pulmonary Disease (COPD), Diabetes, Eating Disorders, and Heart Disease has been a serious concern for healthcare organizations and payors to see how these conditions can be improved for better healthcare outcome. Furthermore, social isolation, functional and\/or cognitive impairment lead to [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":20693,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"","footnotes":""},"categories":[286],"tags":[1612,1613,1610,1617,1616,963,1611,1614,1615,1609],"class_list":["post-20230","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-care-coordination-services","tag-chronic-care-management","tag-common-chronic-condition","tag-digital-healthcare-solution","tag-medicare-advantage-plans","tag-non-emergency-medical-transportation","tag-non-primary-health-services","tag-special-supplemental-benefits-for-the-chronically-ill","tag-ssbci-services","tag-supplemental-benefits"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Enhance Healthcare Outcomes of the Chronically Ill by Enabling Supplemental Benefits<\/title>\n<meta name=\"description\" content=\"Manage your special supplemental benefits for the chronically ill (SSBCI) services effectively utilizing digital solutions and improve health outcomes. 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