There are thousands of software interfaces being designed each day. The digital world is strewn with these interfaces that people interact with every day. Interfaces are created as per what the designers perceive as correct. This perception is mostly one sided and backfires when real-world users actually interact with it. The entire focus of User-Centered Design (UCD) is to avoid this mismatch between how users think and what the interface conveys. This is where Usability Testing experts come to rescue.
UT is vital and an integral part of the UCD process. It puts the user at the center while building the product. While the UX/UI is considered proactive, the Usability Testing is reactive. It doesn’t mean Usability Testing is reactive but since it gathers the user’s reactions while using a product, it is called so. It is a methodology to evaluate a physical or virtual product for its ease-of-use. It is a process to check where users face problems and how they react to it. Usability Testing differs from traditional testing as real-world users are used to test a product to expose its hidden usability issues and bottlenecks.
While in traditional testing it is the developer or designer that tests the product. Traditional testing paves way for major errors to seep into the product since it is never reviewed by those who would actually use it. To produce a good product, the mantra is to always keep testing.
There are many types of usability testings; but these could be segregated into two broad segments- Formative and Summative Testing. Formative testing includes methodologies of validating a product when it is being designed. While Summative testing is about testing the product after it is designed but before it is launched. Heuristic Evaluation, Expert Review, A-B Testing, Eye Tracking, Clickstream, and so on are the many types of usability testings that experts use to test with actual users to measure the usability and intuitiveness of a product.
A well designed product means that it is self-evident, instinctive and users could effectively and efficiently accomplish their tasks. The idea of a usable product is to avoid users having to think too much while interacting with the product. Users shouldn’t refer to help screens or ask their colleagues for help while using the product. In other words, users shouldn’t be made to feel stupid while interacting with a product. Usability Testing is conducted regularly when designing as it helps to avoid many usability pitfalls.
Mobisoft Infotech can help you validate your product with its in-house UT Experts. Our experts are keen in finding usability issues, while testing the product, so the final product could be error free. Usability Testers are available for hire on contract for any duration, working onsite or offshore with competitive rates. Our UT Experts have a strong base in user experience with a hands-on UT experience.
Our Usability Testing Services Include
Usability Testers on Contract (Onsite/Offshore)
Testing User Interface (UI) and User Experience (UX)
Mobile Application Usability Testing Service
Website and Web Application Usability Testing Service
Ecommerce Usability Testing Service
Desktop Application Usability Testing Services
Wearable Application Usability Testing
Heuristic Evaluation
Usability Experts to Create Expert Reviews for Websites and Web Applications
Mobisoft Infotech is an offshore mobile design & development company in India. We have a comprehensive team of Usability Testing Experts that have expertise in conducting various usability tests. Our UT experts are proficient in the knowledge of UCD and UX, and with this knowledge they critically test every product to expose its hidden usability issues. Our team of experts is competent in validating B2C, B2B and B2E (informative and interactive) websites and mobile apps along with recommending the best possible design solutions. Being keen observers our UT experts help conduct the best possible testing workshops.
We provide short-term and long-term support on client projects for all their UT requirements. Our experts comprise the capability to either conduct an in-person UT session or a remote UT session for your product and suggest apt design recommendations.
Usability Testers with a min of 3+ years of hands-on experience in conducting UTs
UT Experts capable of testing native and cross-platform apps and websites
Critical Usability Testing to find every bottleneck in a product
Experienced UT Experts that know the DO’s and DON'Ts of conducting a successful UT session
UT Experts that are also hands-on experienced in UX
UT Experts that also provide compelling design recommendations
Skillful Usability Testers that meticulously plan and execute a UT session
Ability to record the test proceedings and documenting the test metrics
UT Experts with good English communication skills (written and oral) to conduct Remote Usability Testing
Ready to travel and work onsite.
Mobisoft Infotech is a global technology services company with presence in Houston, Texas and Pune, India, specialized in custom mobile app development, offering a full range of product life-cycle services to businesses in emerging technology segments including Mobility, Web, Cloud, Open Source, IoT, DevOps, Analytics, and UI/UX. Through global presence, 12+ years of experience, 400+ solutions, 225+ team, and a rapid-response delivery model, Mobisoft Infotech offers a range of engagement models such as turn-key projects, extended-teams, IP development, IT staffing, and offshore engagements.
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Business Benefits With Us
Being a web and mobile app (UI/UX) design agency, we predominantly are a mobile development company with a sound technology base. Thus, as a rule of thumb, our designs (wireframes and visual interface) are validated both from technology and usability standpoint as well
Hire from a pool of 20+ competitive Usability Testers with 3+ years of average hands-on experience in conducting UTs
Expertise in planning and executing UT sessions for websites and mobile apps
Experience of designing and developing 400+ mobile and tablet applications
Lab of 150+ mobile and tablet devices for testing purpose
Offers 40-60% cost savings compared to in-house or local development
Strong technology competency to develop end-to-end mobile app
Seamless communication through Phone/Skype/Chat/Email
Flexible engagement models and proven methodologies
Source code protection and 100% confidentiality assurance
Reduces your effort and company resources associated with Human Resources Management
Reduces the administrative burdens of pre-employment screenings, testing, etc.
Reduces infrastructure, software, hardware and device investment
Better control over development process and on offshore development team from India
Manage development team according to own procedures
Allows quick and flexible access to required unique and/or supplemental IT skills
Lowers the risk of unavailability, confidentiality, and less control than hiring usability tester freelancers
Get cost-effective usability testers than freelancers.
PROJECT REQUIREMENTS
Projects are the latest job interviews. Our analyst team will scrutinize your business requirements and understand your resource needs for your project.
SEARCH-SCAN-SELECT
We will search and shortlist a perfect team just for you comprising of creative usability testers for hire to fit your needs for skills, work experience, profile and work culture.
INTERVIEW
We'll forward the best applicants and schedule final interviews, so you can assess them accordingly to check whether they are well-suited within your project criteria or not.
EXECUTION
Upon resource finalization, we set up a communication, reporting, governance protocol and execute the service of Usability Testers engagement.
We provide the flexibility of choosing the best-suited engagement model to all our clients.
Retainer
Billed on a monthly basis
Suitable for large and long term projects
Hourly
Billed only for actual time spent by the consultant
Suitable for small sized or short term projects
While creating a product, either physical or virtual, designers regularly seek other people’s opinion about their design. In other words, designers are getting their designs evaluated. This in itself is the basis for UT.
To understand Usability Testing, one needs to understand UCD. The UCD is a multi-stage problem solving process that puts the real-world user in the center and builds the product around him taking into consideration his needs, wants and limitations. At every stage of the process, the user is made to interact with the product to check if the product makes sense. To observe the user’s behavior while interacting with the product.
This way, at every stage, the product is tested and designed as per the user’s requirements. Thus, Usability Testing forms an integral and crucial part of UCD.
A usable product ideally treats its users not just to a beautiful interface but also to an interface that offers hurdle-less navigation and a pleasant experience. However, such a product could be designed only when there’s usability testing included in the project design scope. UTs could be conducted even for products that are already designed and developed. In such cases, recommendations are offered only from the UI standpoint. However, for products that are designed from scratch, recommendations are suggested both from UX and UI perspectives. This proves that UTs give holistic recommendations for improving a product’s experience. Thus, we could safely say a well usability tested product is truly a usable product.
Mobisoft would do all the legwork so you get valuable insights about your product. Our goal is to identify usability issues with your product, gather quantitative data based on the user’s performance, check where the user gets stuck or confused, and finally determine the user’s overall satisfaction levels.
Not enough hands to get the work done? Mobisoft’s Usability testers can assist you to accelerate through your project timelines, bringing experience and expertise to your team.
