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Background

This is a freight forwarding solution that offers supply chain management services for enterprises and manufacturers. It acts as a single point of contact for the shippers and dispatchers.

Challenges

The client faced several challenges, such as delayed costs, missing documents, overweight cargo, delays in shipping, and fluctuating market rates during the entire shipping process. To overcome these challenges, the client collaborated with us to implement a freight management solution that helps to fulfill the requirements of the shippers and carriers.

For the shipper, it is essential to analyze each requirement of loads and assign various containers accordingly. If the container is empty, then the shipper has to pay the additional cost for the same; however, it results in an increased cost of transportation. Logistics freight solutions are used to connect the shippers, carriers, and drivers on a single platform to maximize the productivity plus efficiency of the freight shipping process. To automate the procedure, we considered using the digital freight solution containing features such as,

  • Real-time GPS tracking
  • Automated billing, based on real-time pricing
  • Load dispatch management
  • Automatic updates on freight shipping
  • Real-time Chat
  • Reduce trade documentation
  • Immediate proof of freight delivery
  • User-friendly interface

The client has leveraged a technology-driven approach to develop a comprehensive solution that connects shippers, transporters, and drivers just in a click.

Solution

For delivering a comprehensive solution, we worked with the client and implemented freight forwarding software that helps to optimize the entire freight transportation process. This software helps streamline operations and increase the productivity of freight transportation management. Our freight management software automates the process of transportation by reducing the manual process of maintaining records, keeping track of vehicles, and delivering freight on-time. It also enhances the experience of the customer. In this solution, there are three operational panels:


Shipper Panel

In this panel, the shipper can upload the requests for upcoming load and can bid for receiving appropriate freight quotes from the transporters. Using this digital freight matching platform, shippers can get the option to select suitable freight rates. This panel also enables them to get real-time notifications of shipment delivery.

Transporter Panel

As the shipper upload each request of loads on the portal, immediately the transporters can update their freight suggestions and give the best rates to them for the loads. The transporter can track the location of freight vehicles, get notification regarding the maintenance of a vehicle, and much more. They can upload the important documents on the panel, which can be beneficial for the driver.

Driver Panel

With the help of this panel, the driver can inform the status of freight delivery to the transporter. They can also notify the transporter about any emergency during the journey. Afterward, the driver can upload the documents received from enterprises on the panel. Also, they can share these documents with the shippers and transporters by maintaining their confidentiality. This panel also advises drivers to select the convenient route, which takes less time to reach the destination.

Key
Implementations

Freight Load Boards

Shippers and carriers to bid, add, approve, and supply the freight.

Real-time GPS Tracking

Simply track the location of freight as well as the driver.

Live Chat

Real-time chat options with drivers about journey, documentation and roadside assistance.

Cargo Updates

Automate update scheduling from pick-up to drop location.

Weighbridge Integration

Confirm the loading weight that should match with unloading weight of the freight.

On-Board Diagnostics Integration

Get real-time parameters such as speed, driver location, vehicle performance, and more.

Dashboard

Comprehensive dashboard to monitor operations, delivery notes, and mileage reports.

Results

Digital freight solution is making the procedure of cargo shipping trustworthy and stress-free by giving real-time updates to the driver, shipper, and transporter from pick up to delivery. It simplifies the shipment processes, manages freight operations, and maintains customer relations. Implementing the freight management software helps to streamline the transport operations and maximize the productivity of the freight shipping process.

Automate the Operations Of Freight Transportation With Our Digital Solutions


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