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The Objective

To enhance the on-demand massage services with the immense customers base, Wygo vetted scope & diversity of the Philippines market and decided to launch their own app in the Bonifacio Global City with some key features:

  • Optimizing the time of therapist.
  • Identifying the certified or licensed therapist.
  • Making the entire process transparent.
  • Standardizing the on-demand massage delivery process.

In this era of on-demand everything, Wygo is intended to disrupt all the traditional edges of massage services and introduced a unique way of request and service delivery procedure to their customers.

The Solution

Keeping customer’s objectives in mind and analyzing the technology requirements, Mobisoft Infotech partnered with Wygo to build an exclusive on-demand massage service application that connects service seekers with vetted therapists instantly and allows them to schedule their service in real time. This cloud-based solution has successfully achieved these key implementations.

Image Credit:Wygo

Key
Implementations

KPI Dashboard

An optimized web-based admin dashboard helps manage all aspects of an on-demand massage service business.

Operation Management Console

It assists admin to manage the complete working of the app i.e. payment, commission, offers, massage charges, therapists, and users.

Auto Allocation & Dispatching

It automatically identifies and allocates service request to an expert therapist.

Integrations

Integrations: Local payment gateway, third party services integrations like SMS, Email, Notification, Google Map, and Analytics.

Real-time Tracking

Customers can track the real-time location of the therapists on the map.

Real-time Chat

It enables one-on-one real-time chat between customer & therapist.

Booking Cancellation & Refund

To help customers cancel & refund their bookings instantly.

The Result

Wygo is currently available at Bonifacio Global City and McKinley Hill and will definitely roll-out more in the upcoming days. With this on-demand application, Wygo improved their efficiency, accountability, standardized business processes, and increased customer satisfaction.

Admin can check all activities through dashboard by Mobisoft Infotech
Image Credit:Wygo

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