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Overview

Moovmo is the first-ever accessible rideshare transportation solution, primarily designed for people requiring accessible transportation. It is a perfect blend of regular taxi services with wheelchair accessibility. It also provides complete assistance to go from one place to another.

'Moovmo' largely focuses on providing wheelchair accessible taxi service to serve specially-abled people to travel comfortably. The fleets come up with a wheelchair enabled entrance, making it easier to onboard disabled patients.

Challenges

Client is one of the finest fleet dispatchers facilitating ridesharing services in Alabama, USA. Their primary aim was to provide a ridesharing platform that can be used by everyone, including specially-abled people. Apart from providing regular cab-hailing services, their main motive was to integrate the wheelchair accessible taxi solution to serve people with disabilities to travel without any hassle. Our technical challenges were -

  • To develop a platform that can accommodate both, the wheelchair accessible taxi service and the regular cab-hailing services.
  • To build software with user-friendly UI design and minimal booking steps.
  • To build an interactive operation console panel, monitoring the end-to-end functionality of the solution.
  • To implement in-depth analytics with passengers’ and trip insights.
  • To show automatic fare calculation.

'Moovmo' is a journey from Concept to Reality of accessible rideshare transportation solution primarily designed for specially-abled people looking for hassle-free transportation.

Solution

We analyzed every aspect of medical transportation services along with its integration with the conventional cab-hailing solution and then a feature of wheel-chair accessibility was implemented in the app. We developed the following panels to make a ride-sharing solution highly efficient and convenient for both - passengers as well as drivers.


Passenger App

With passenger app, users can easily book their taxi and get instant details of their trip. As it offers real-time chat feature, passengers can connect with drivers instantly. This app comes up with different vehicle options, which allow passengers to choose between regular cars and wheelchair accessible cars. Functionalities like real-time tracking, push notifications, advanced booking, fare charges estimation, automated billing, and digital invoice are integrated to improve the user experience.

Driver App

The driver app sends instant notifications to the drivers on ride-booking requests and lets them track passenger’s locations through online maps. Taxi drivers can also check their payments, trip history details, digital invoice, and automated payments.

Admin Panel

We build a reliable operation console panel, that plays a vital role in monitoring the working of the entire system. The interactive web-based dashboard displays various features like digital broadcasting, ride management, and driver & passenger management. This helps taxi companies to simplify operations and enhance their business efficiency.

Key
Implementations

Dashboard & KPI

A responsive web-based dashboard allows admin to monitor the cab trips in real-time.

Real-time Tracking

The real-time location of a cab can be tracked by the passenger as well as admin.

Advanced Booking and Payments

Options of making advanced bookings and payments to avoid last-minute waits and delays.

Favorite Location

Passengers can mark their daily riding location as ‘Favorites’ to save time taken in entering pick and drop locations.

Automatic Fare Calculator

Passengers get the fare estimate in advance before booking the ride.

Online Payment Gateway

Allows several payment methods like credit/debit cards, payment wallets, or direct payment.

Ride Log

Automated logs help the admin to improve the system management & monitor the entire work process.

Ride Notifications

Passengers get notifications of their ride details.

Results

Moovmo is an effective solution exclusively developed for specially-abled people integrated in regular taxi-hailing services. It is only the third authenticated cab-service provider in Alabama after Uber and Lyft which qualifies all the government regulations.

With its interactive user interface and exclusive wheelchair enabled feature, it has become one of the unique on-demand taxi booking platforms that help people to avail fast & comfortable rides. Focusing on passenger security, Moovmo has done third-party verification of all their drivers.

 moovmo-accessible-rideshare-transportation-solution

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