Transform your digital infrastructure through corrective maintenance services and preventive maintenance in software. Our approach delivers proactive care and rapid responses to prevent downtime, boost reliability, and extend system life.
What Makes Our Maintenance Approach Different
We don’t just patch bugs. We help you prevent them in the first place. Our team offers end-to-end software maintenance services that include:
- Customized maintenance plans based on system usage patterns and business criticality
- Comprehensive audits and performance tuning
- Transparent, SLA-driven support for faster resolution
- Compatibility checks for legacy and third-party software maintenance
- Optimization strategies that improve uptime and efficiency
Outsourcing your maintenance needs to Mobisoft helps you reduce internal costs while improving long-term system performance.
Frequently Asked Questions
What is preventive and corrective maintenance in software and IT systems?
Preventive maintenance in software includes scheduled tasks like performance monitoring, updates, vulnerability scanning, and backups to avoid system failures. Corrective maintenance services focus on troubleshooting and patching after issues occur, such as bug fixing, system recovery, and configuration corrections. Both are vital for IT system maintenance and ongoing software maintenance services.
Why are preventive and corrective maintenance services important for my business?
Effective application maintenance and IT maintenance for businesses ensure system stability and security. Preventive maintenance avoids breakdowns, data loss, and compliance failures. Corrective maintenance services enable rapid recovery from faults, protecting customer experience and revenue.
What types of systems does Mobisoft Infotech support under maintenance services?
Mobisoft handles enterprise application maintenance , mobile app support ( iOS / Android ), web applications , cloud infrastructure maintenance on AWS, Azure, and GCP, IoT system maintenance , and SaaS platform upkeep. We also support legacy systems and third-party software maintenance.
What activities are included in preventive maintenance by Mobisoft?
Our preventive maintenance tasks cover performance and health checks, server uptime monitoring, software performance monitoring, security audits, vulnerability scans, backups, database indexing, and application tuning. We emphasize robust server health checks and comprehensive reporting.
How does Mobisoft handle corrective maintenance issues?
Mobisoft’s corrective maintenance process starts with issue detection, root cause analysis, patch development, testing, deployment, and documentation. We offer bug fixing services, software troubleshooting, and SLA-based support to restore systems swiftly and reliably.
How quickly can Mobisoft respond to a maintenance request?
Our IT support response time is based on severity:
- Critical: within 2 hours
- High: 4–6 hours
- Medium: 24 hours
- Low: within 2 business days
We provide SLA-based corrective support and emergency software support through our global team.
Does Mobisoft support legacy systems or third-party platforms?
Yes, we offer tailored legacy system maintenance and third-party software support. We conduct in-depth audits and custom upgrades, ensuring outdated systems receive outdated software upgrades and remain stable and compliant.
Is it possible to get a custom preventive and corrective maintenance plan?
Absolutely. Our custom software maintenance plan is tailored to system complexity, uptime needs, compliance, usage benchmarks, and delivery preference. Choose from monthly, quarterly, or annual preventive maintenance contract plans with on-site or remote support.
How does Mobisoft track and report maintenance activities?
We use software maintenance tracking via real-time dashboards and ticketing tools. Our IT support dashboard delivers transparency through logs, KPIs, maintenance activity reports, and continuous improvement insights.
What industries does Mobisoft serve with maintenance services?
We provide software maintenance for healthcare , logistics IT support, BFSI software support, retail IT maintenance, and services in transportation , manufacturing, education, public safety, and smart mobility with domain-tailored processes and standards.
What are the benefits of outsourcing maintenance to Mobisoft Infotech?
By choosing outsource IT maintenance through Mobisoft, you gain a skilled team, faster issue resolution, and managed maintenance services with predictable scheduling and 24/7 availability. This software support outsourcing model reduces in-house costs and lets you focus on core business growth.