Empowering your Delivery Business with a Complete Digital Solution

Streamline your delivery business, reduce dependencies and increase your operational efficiency.

infographics

Transforming All Businesses

Enterprises

Enterprises

Rapidly scale your business with a SaaS solution that focuses on supply chain automation & last-mile delivery.

Aggregators

Aggregators

Provide a unique last-mile experience with a complete delivery solution for hyperlocal delivery aggregators like startups or marketplace businesses.

Local-business

Local Businesses

Optimize and orchestrate your local delivery operations with a ready to use delivery management software solution.

Smart Technology for Future Businesses

Simplify your business operations and increase your ROI.

Custom Integrations

Open to integrate with your existing ordering systems and other software to provide seamless automation.

Robust & Scalable

Being highly scalable, the SaaS-based delivery solution can handle numerous requests and variable surging workloads as per your business needs.

Dedicated Support

End-to-end training & deployment support ensures hassle-free integration & setup.

Built-In Analytics

Advanced reporting and visualization provides better data driven insights to improvise ongoing delivery operations.

Intuitive User Experience

All the system users from drivers to the admin get an easy-to-use mobile app or web interface.

Branded & Customizable

Customize the solution with your company logo and theme in order to build your own brand.

Admin

Control All Operations with a Comprehensive Admin Panel

Achieve complete automation and generate data-driven insights.

Real Time Tracking

Track your delivery fleet movement with a dynamic map interface. View list of ongoing orders, filter orders by date, time & distance, and ensure complete visibility.

Manual/Auto Dispatch

Manually assign new requests or dispatch agents using the intelligent auto-dispatch feature, considering factors like resource capacity, customer location, and delivery vehicle location reducing resource costs & service time.

Bulk Import Of Jobs

Our delivery management software offers a powerful panel that allows you to add new requests by importing the request from .csv/excel files or by integrating with your existing system.

Reporting & Analytics

Make data-driven decisions using comprehensive graphical reports and optimise operations using multiple metrics.

Geofencing & Location Clustering

Define the operational area for the agents by creating multiple geofences ensuring delivery operations are executed within the permissible region.

Integrated Customer Communications

Configure and manage all the delivery related alerts & updates via in-app notifications, SMS, and email.

Pickup-Dropoff Requests (PUDO)

Make delivery requests by selecting the distribution model like single pick up-multiple drop and multiple pick up-multiple drop offering flexible delivery options for every request.

Route Optimization

Discover efficient routes by considering factors like location, traffic, and weather conditions ensuring faster deliveries and reduced fuel costs.

Fleet Management

Leverage our cloud based delivery platform to manage contact information, skills/capabilities, and vehicle information to ensure qualified agents are assigned based on the service type.

Job History

To ensure accountability and tracking, have records of all job requests like upcoming, completed, pending, etc. for individual agents.

Digital Proof of Delivery

Configure pickup or dropoff actions like digital signature, OTP, barcodes, photos, etc. and define custom workflows.

Dispatcher Module

Create a dispatcher role that can execute operational tasks like driver allocation, order dispatching, order status tracking, etc.

Scheduling & capacity management

Define weekly schedules and capacity of orders for optimized calendar utilisation of the agents.

Depot/Warehouse Management

Manage one or multiple depots/warehouses and ensure routes are optimised for agent pickup based on the delivery request.

Third Party Integrations

Expand the capabilities of your delivery business software with custom integrations.

Route Planning

Visualize and compare all the planned routes against the actual routes on the map interface to identify any bottlenecks.

Simplifying The Lives of your Agent Efficiently

Establish a strong delivery network and improve fleet productivity.

Real-time request notifications

Customize operational alerts and receive task details like pickup and dropoff details, dispatcher notes, customer and parcel details in real-time.

Route Suggestions

With our delivery management software, the agents can easily navigate to multiple destinations avoiding areas of high traffic and ensure on-time deliveries to achieve higher accuracy and precision.

Delivery Notes

View delivery instructions as notes or images for temperature control or special packaging to maintain product integrity and safety during the delivery process.

Proof Of Delivery

Allow agents to scan barcodes, add images, collect digital signatures, location logs, and timestamps to execute order completion requirements.

Driver Dashboard

With a robust in-built dashboard, delivery agents can view upcoming task requests, filter and sort tasks by date, month, time & distance.

Recurring tasks

Create recurring tasks based on your business rules where an agent can view details like location, frequency, task instructions, date & time window to ensure timely execution without any manual intervention.

SOS Button

An In-app emergency button is provided to inform the back office team about any emergency or unforeseen situation.

Easy Onboarding

With an intuitive interface, agents can input personal details, skills, and capabilities to ensure a smooth onboarding.

Delivery Map & Calendar

Browse through all the delivery requests with details like location, distance, address, time of delivery, etc. using an interactive map & calendar view.

Performance Analytics

Drive productivity & accountability among the staff with detailed task history and key performance metrics like earnings, scores for each delivery, and leaderboard.

Customer

Delightful Customer Experience

Empower your customers with real-time updates, feedback, and an integrated communication system.

Real time Order tracking

Access real-time driver locations and ETAs to track accurate locations on a map interface by selecting from multiple map providers.

Notifications and Alerts

Keep your customers updated by sending automatic SMS notifications in real-time. Also, customer receives a secure link to track the agent and view status updates.

Schedule Delivery Tasks

Choose to schedule the pickup/dropoff for immediate or later purposes by selecting the preferred date & time window.

Delivery Feedback

With a rating & feedback mechanism, rate the agents and share customer feedback on the overall delivery experience.

Multi Language Support

Personalise the solution by selecting from a wide range of languages with our delivery management software.

See It Live In Action

Industry Expertise

Accommodate any business model across various industries with our cloud based delivery platform.

Courier/Parcel

Grocery Delivery

FMCG/Retail

Food Delivery

E-commerce

Manufacturing & Logistics

Industry Expertise

Accommodate any business model across various industries with our cloud based delivery platform.

Courier/Parcel

Grocery Delivery

FMCG/Retail

Food Delivery

E-commerce

Manufacturing & Logistics

Looking for Contemporary Delivery Management Solutions?

Integration with Third Party Systems

We are open to integrate third party systems with our delivery management software for a seamless integration.

Integrate digital scanning capabilities to automate and simplify your delivery execution

Make end to end delivery tracking fast, simple and cost efficient

Turn complex delivery processes of last-mile, every mile into simpler one
Easily identify time-sensitive packages from Scandit enabled mobile app
Optimize the process of proof of delivery by scanning and signing via mobile phones or tablets
Get real-time and instant information about the shipment
Scan multiple packages (or barcodes) at once and load them as per the delivery zones

Sustain your Delivery Business During COVID-19

In these challenging and uncertain times, our solution enables you to continue your delivery business and counter the prolonged effects in the market by incorporating all the safety protocols required.

Contactless Delivery

Performing delivery on curbside or outside the door to avoid any direct contact with the receiver

Face Mask Detection

Verification using face mask detection ensuring the agents are wearing prior to starting any deliveries

Digital Proof of Delivery

Alongwith e-signatures, our solution incorporates barcode scanning, photo/images for delivery verification.

Success Stories

Our expertise across industries has enabled us to come up with unique business solutions.

BusyBoda

Mobisoft empowers BusyBoda with an on-demand courier and bike-hailing platform that reformed the boda boda industry in Kenya.

Read more

on-demand-delivery

Mobisoft optimises delivery operations in Sudan with a comprehensive last-mile delivery platform.

Read more

fastmovers-freight-matching-platform

Mobisoft helped Fastmovers to develop a freight matching platform in Oman.

Read more

Trusted by Businesses Globally

Resources

last-mile-delivery-service-reshaping-customer-experience

How Last-mile Delivery Service is Reshaping the Customer Experience

Read more
digital-scanning-solutions-for-business

Everything You Need to Know About Digital Scanning Solutions for Business

Read more
contactless-delivery-system

Know How To Implement Contactless Delivery System At Your Premises

Read more