Technological advancement has brought evolution in every sector, making the management process speedy and seamless, serving more people worldwide. The healthcare sector is no exception. The arena of healthcare informatics, combined with healthcare data, information technology, and business, has gained a huge boost from technology. Health Information System (HIS) is such a technological boon for the health industry, helping the management of healthcare data with utter efficiency. The implementation of this system helps in improving the quality of patient care, reducing operational cost, making administration data error-free and shaping the entire internal management process more organized.
If you are new to this industry, this post will help you understand the important features of HIS, what benefits you can get from HIS and how it can make your business activities seamless and profitable. So, without further ado, let’s start the discussion.
Benefits of Health Information System
- Organized & Coordinated Treatment Process
Health Information System is a technology-driven system that makes the process of sharing protected health information (PHI) between organizations and providers really hassle-free. Also, because of this system, patients are able to get seamless and coordinated treatment from healthcare providers. Especially, the patients whose diagnoses need cross-specialty treatment coordination and substantial medical information management get the maximum benefits from HIS. And above all, it improves the delivery of the care and outcomes of the patients.
- Improved Patient Safety
As you get easy access to patients’ data with the help of Health Information Systems, you can save all the information and share across multiple databases to improve the safety of the patients. Even you can get alert notification whenever there are any issues related to patients’ health. For example, the healthcare providers can receive an alert from program security checking about the harmful effects patients may experience on any particular medicine if they have that without being prescribed. This way you can avoid committing any serious mistake that happens due to the lack of details available during making the decisions.
- Betterment in Patient Care
By collecting and saving patients’ information, including diagnosis reports, medical history, allergy reactions, vaccinations, treatment information plans, test results, etc., Health Information Systems provide the healthcare providers a complete and orderly framework that helps them interact with their patients in a better way and eventually deliver care to them in a more efficient way.
- Hassle-free Process of Performance Analysis
Using Health Information Systems enables multiple avenues through which you can access your staff performance, analysis patient care, check the efficiency and stability of your organization. HIS reduces the paperwork and makes every record computerized. You can take any decision related to your staff based on their skill sets. Also, you can take decisions after focusing on previous performance details. With HIS, your patients get the chance of sharing review regarding the level of care they are receiving from your staff so that you can stay aware of the performance of your staff and analyze the effectiveness of your organization.
- Transfiguration in Clinical Procedures
With HIS, you can address any kind of stressed situations for your patients. You can have a virtual view of patient flow and what every individual patient experiences during their meeting with health care providers, administrative personnel, lab technician and financial assistants. Careful attention to this helps you spot the areas where you can bring betterment.
- Circumvention of Medical Errors
As Health Information Systems maintains less paperwork and makes everything computerized and automated, you get the error-free reports and information. As a result, various medication errors can be avoided and patients’ safety can be ensured.
- Instant & Seamless Accessibility to Patients’ Details
According to a report, published by World Health Organization (WHO), “The Health Information System collects data from the health sector and other relevant sectors, analyses the data and ensures their overall quality, relevance and timeliness, and converts data into information for health-related decision-making.” And the more reliable the information is, you have the better chance to make any decision, implement any policy, execute any regulation, conduct health research, training, and development program and have a check on service delivery.
- Minimized Operational Expense
Health Information Systems Enable health organizations to assign resources in a planned manner and save potentially remarkable amounts of expenses, energy, and supplies. In a nutshell, you can make your healthcare service better for your patients while saving lots of money.
- Saving of Time
Other than saving money, Health Information Systems help in saving time as well. By making all the patients’ information computerized and personal activities automated, HIS saves a significant amount of time in making patient care coordinated and hospital management seamless.
- Improved Patient Satisfaction
By adding value to the clinical process Health Information Systems don’t only make the daily job of healthcare providers and administration easy but also improves the satisfaction level of the patients. The patients can rely on your service, and when you become a reliable name in your sector, you get more patients and get a great return on investment.
After going through the benefits of Health Information Systems, it is clear that HIS offers healthcare providers various opportunities to provide better care to the patients while saving cost and making work seamless.
Now let’s a have a look at what makes Health Information Systems proffer these benefits. And to have a clear idea about that, you need to know the features of HIS. So, without further ado, let’s talk about the monumental features of HIS.
Important Features of Health Information Systems
- Patient Portal
The patient portal is an important feature of the Health Information System. It is a platform, similar to the electronic health record, but what makes it different is that through these patients are capable of having secure online access to their medical records, scheduling doctor appointment, communicating with the doctor, check medical bills and processing payment online. All they need is a smart device to avail the maximum benefits of the feature. Instead of following the age-old process of scheduling a doctor’s appointment, they can just log in to their account in the patient portal, have a look at the availability of their doctors and make an appointment as per their convenience and doctor’s availability. After scheduling the appointment, they can check the bill and make the payment or set the details for future payments. The popularity of Patient portal is increasing day by day because it improves the accessibility for the patients and maintains the transparency between the patients and their treatment processes. Therefore hospitals opt for this to improve their patients’ satisfaction level and build themselves as reliable ones.
- Medical Billing
Online medical billing feature manages all the billing tasks in less amount of time than usual. Gone are the days when hospitals used to spend a major amount of time in managing all the appointments and billings. Now with medical billing feature, patients’ billing, insurance details, patient tracking, and payment process – everything can be handled with efficiency. You can even receive notification alert if there is any delay or other issues in payment so that you can take action accordingly. Moreover, the claim scrubbing tool in medical billing helps you detect any type of medical errors way before they start to slow down your management process. It includes scanning and getting rid of any LCD, CCI or HIPAA based errors, and delivering you latest updated reports.
- Patient Scheduling
Just like the patient portal, with patient scheduling patients can schedule their own appointments by simply logging into their respective accounts. This way they neither have to wait in line in front of the doctor’s chamber or clinic nor need to call the clinic again and again to make an appointment. All the facilities will be available 24/7 in just a tap away. They can even match their convenience with the availability of the doctor and book appointment accordingly. This feature is beneficial for the care providers as well. They can assign their staff, test rooms, and specialty apparatus (if needed).
This software in Health Information Systems speeds up the complete prescription process, usually done by the staff members of the medical practitioner’s office. They can send and fill the prescriptions of every patient to the pharmacies via online. Also, they can track the entire process and take any action if needed. This way the whole process becomes quick, safe and error-free.
- Remote Patient Monitoring
This is another promising feature of Health Information Systems, enabling the access of patients’ details easy, helping care providers deliver good health care to the patients and minimizing severe condition expenses. Remote Patient Monitoring (RPM) is really useful for patients who are suffering from chronic health issues. Doctors use the information collected through RPM for monitoring patients’ health status. Also, with these details, they can foretell or put a stop to the situations that would or else need serious medical intervention. Other than chronic health care, RPM is helpful for other cases as well, such as care for the senior citizens, care after discharging a patient, treatment for behavioral health and substance abuse, etc.
- Master Patient Index
Master Patient Index is quite popular across many hospitals and large organizations of medical practices. With this technology, one needs to feed the patients’ information once. After that, it gets connected to multiple databases and as a result, this data can be useful in the future for other lab tests and clinical departments. There will be no need to feed the data manually every time. The ease of access to patients’ details is the most important benefit of using the Master Patient Index. Also, it is completely automated, reduces the possibility of errors and improves the safety of the information.
Wrapping it up,
Health Information Systems are bringing revolution in healthcare service. In assistance with the robust systems in hospitals and medical procedures, not only the efficiency of the professionals will be increased but also their work becomes easier and more organized. As a result, they put a focus on giving better care to the patients. In a nutshell, HIS offers a win-win situation for both the patients and the healthcare providers.
Shailendra Sinhasane (Shail) is the co-founder and CEO of Mobisoft Infotech. He has been focused on cloud solutions, mobile strategy, cross-platform development, IoT innovations and advising healthcare startups in building scalable products.